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Choosing the Right Water Mitigation Company

Water mitigation companies

When your home is affected by water damage, it’s important to act quickly to minimize the damage and prevent mold growth. One of the first steps in the water damage restoration process is to hire a reputable water mitigation company to assess the damage, remove standing water, and dry out your property.

However, not all water mitigation companies are created equal, and it’s important to choose the right company to ensure that you receive the full benefits of your insurance policy and to prevent insurance companies from taking advantage of homeowners.

Here are some tips and advice for selecting a water mitigation company that can help you maximize your insurance claim.

Choose a company that is licensed and insured

Choosing a reputable and reliable water mitigation company is crucial when dealing with water damage in your home. One of the most important factors to consider is whether the company is licensed and insured. Licensing ensures that the company meets certain standards and has the necessary training and qualifications to perform the job. Insurance, on the other hand, protects you in case of any accidents or damages that may occur during the mitigation process.

It’s also important to look for certifications from reputable industry organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This certification demonstrates that the company has the necessary knowledge, training, and equipment to properly mitigate water damage and restore your home to its pre-loss condition.

In addition to licensing, insurance, and certifications, you should also consider the company’s experience and reputation in the industry. Look for online reviews and ask for referrals from friends and family to ensure that the company has a track record of providing high-quality service and customer satisfaction.

Finally, choose a company that offers clear and transparent communication throughout the mitigation process. This includes providing detailed estimates and explanations of the mitigation process, as well as regular updates on progress and any additional issues that may arise. By choosing a reputable and reliable water mitigation company, you can maximize your insurance claim and ensure that your home is restored to its pre-loss condition in a timely and efficient manner.

Get referrals and read reviews

When choosing a water mitigation company, it is essential to do your research and gather information about the company’s reputation. A good way to start is by asking for referrals from people you trust, such as friends, family, or neighbors, who have used water mitigation services in the past. Referrals can provide you with firsthand accounts of their experiences and the quality of work provided by the company.

In addition to referrals, reading online reviews can give you an idea of the company’s overall reputation. Check popular review sites such as Google, Yelp, and Angie’s List to see what previous customers have to say about their experiences. However, be sure to read both positive and negative reviews to get a balanced understanding of the company’s performance.

It is also important to check the company’s ratings with industry organizations such as the Better Business Bureau (BBB). The BBB assigns ratings based on several factors, including the company’s complaint history, the length of time it has been in business, and its response to customer complaints. A high rating from the BBB can be a good indication of a company’s reliability and commitment to customer satisfaction.

By taking the time to gather referrals and read reviews, you can feel more confident in your choice of a water mitigation company and ensure that you receive high-quality services.

Look for a company that works with insurance

It’s important to choose a water mitigation company that has experience working with insurance companies to ensure a smooth and efficient claims process. The company should be familiar with insurance policies, requirements, and guidelines and be able to communicate effectively with your insurance adjuster.

They should also be able to provide detailed documentation of the damage and restoration process, including photographs, videos, and itemized lists of expenses. This documentation can be crucial in maximizing your insurance claim and ensuring that you receive the compensation you’re entitled to. A reputable water mitigation company should be willing to work with your insurance company to make the claims process as stress-free as possible for you.

Get multiple estimates

Getting multiple estimates from different water mitigation companies can help you determine if the pricing is reasonable and if the company is offering competitive rates. It also allows you to compare the services and quality of work each company offers. Keep in mind that the lowest estimate may not always be the best option as it could be an indication of subpar services or low-quality equipment.

When getting estimates, be sure to provide each company with the same information about the extent of the damage and the services needed. This will help ensure that the estimates are comparable and will give you a better idea of the overall cost.

In addition to price, consider other factors such as the company’s experience, qualifications, and customer service when choosing a water mitigation company. A reputable company will be happy to answer any questions you have and provide you with references from satisfied customers.

Ask about their process and equipment

Water damage restoration requires a specific set of skills and specialized equipment. As such, when choosing a water mitigation company, it is crucial to inquire about the company’s process and equipment used. The process should involve a comprehensive assessment of the damage, followed by the development of a customized restoration plan. This plan should include the equipment and techniques that the company plans to use to restore your property to its pre-loss condition.

The equipment used for water damage restoration should be up-to-date, efficient, and able to handle different types of damage. For instance, a reputable company should use equipment like dehumidifiers, air movers, moisture meters, and other specialized tools. These tools are used to remove standing water, dry out affected areas, and monitor moisture levels throughout the restoration process.

Additionally, the company should have a thorough understanding of how to use their equipment to maximize its effectiveness. Make sure to ask about the company’s experience and training with the equipment they use to ensure that they are using it safely and efficiently.

Avoid companies that offer to waive your deductible

It is important to be cautious of water mitigation companies that offer to waive your insurance deductible or provide other incentives that may violate insurance regulations. Such companies could be acting in bad faith and may put you at risk of insurance fraud. Insurance companies usually require the policyholder to pay a deductible before they begin paying for the damages.

If a water mitigation company offers to waive your deductible, it means they will likely charge higher fees elsewhere or provide subpar services. Additionally, it is important to note that waiving a deductible is illegal in some states and can result in serious consequences, including legal action and the invalidation of your insurance claim. Therefore, it is recommended to avoid companies that offer to waive your insurance deductible or provide other illegal incentives, and instead opt for a reputable and ethical water mitigation company.

Wrapping up

In conclusion, choosing the right water mitigation company is essential for maximizing your insurance claim and preventing insurance companies from taking advantage of homeowners. By following these tips and advice, you can find a reputable water mitigation company that will help you restore your property and protect your rights as a homeowner.


Why is it crucial to hire a reputable water mitigation company after experiencing water damage?

Hiring a reputable water mitigation company ensures proper assessment, water removal, and drying of your property, minimizing damage and preventing mold growth.

What factors should I consider when choosing a water mitigation company?

Factors to consider include licensing, insurance, certifications, experience, reputation, and communication transparency.

How can I assess a water mitigation company’s reputation?

Assess a company’s reputation by seeking referrals, reading online reviews on platforms like Google and Yelp, and checking ratings with organizations like the Better Business Bureau (BBB).

Why is it important for a water mitigation company to work with insurance?

A company experienced in working with insurance can facilitate a smoother claims process by providing proper documentation and communication with your insurance adjuster.

Is it advisable to get multiple estimates from different water mitigation companies?

Yes, getting multiple estimates allows you to compare pricing, services, and quality of work to make an informed decision.

What questions should I ask about a water mitigation company’s process and equipment?

Inquire about their assessment process, customized restoration plan, and the efficiency and safety of their equipment.

Why should I avoid companies that offer to waive my insurance deductible?

Waiving deductibles may violate insurance regulations, lead to insurance fraud, and result in legal consequences, so it’s best to avoid such offers.


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